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AGENT-01

MSP Hunter

AI-driven partner acquisition that finds, qualifies, and engages MSP prospects automatically. Build your channel while you sleep. MSP Hunter uses intent signals and firmographic data to identify high-value targets.

// How It Works
01

Discover

Scans Apollo.io, LinkedIn, and public databases to identify MSPs matching your ideal customer profile based on size, tech stack, and growth signals.

02

Qualify

Enriches leads with intent data — recent funding, compliance needs, security incidents, tech stack changes. Scores each prospect on conversion likelihood.

03

Engage

Generates personalized outreach sequences. Handles initial conversations, schedules demos, and nurtures cold leads through automated follow-ups.

Key Capabilities

Automated prospect discovery from 200M+ contacts
Intent signal scoring and lead qualification
Personalized email outreach sequences
CRM sync with bidirectional pipeline updates
Meeting scheduling and calendar integration
Cold lead nurturing with AI-generated content
ROI tracking per campaign and channel
Competitor gap analysis for pitch positioning

Related Integrations

Apollo.io Salesforce HubSpot LinkedIn Sales Nav Slack Gmail / Outlook Calendly
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AGENT-02

Threat Researcher

Continuous monitoring across CVE databases, dark web feeds, threat intelligence platforms, and behavioral analytics. Catches zero-days before they're exploited and correlates signals across your entire client base.

// How It Works
01

Collect

Ingests threat feeds from NVD, MITRE ATT&CK, dark web monitoring, and proprietary signals. Correlates vulnerabilities with your clients' exposed attack surfaces.

02

Analyze

Applies behavioral analytics and anomaly detection across endpoint telemetry. Prioritizes threats by exploitability, business impact, and client exposure level.

03

Respond

Auto-remediates confirmed threats, quarantines affected endpoints, and generates incident reports. Escalates to human analysts only for novel or high-severity incidents.

Key Capabilities

Real-time CVE monitoring and alerting
WordPress security auditing (wp-audit endpoint)
Dark web credential leak detection
Behavioral anomaly detection on endpoints
Automated threat quarantining
MITRE ATT&CK mapping for all detections
Cross-client threat correlation
Incident response playbook execution

Related Integrations

NIST NVD MITRE ATT&CK VirusTotal Slack / Teams ConnectWise Datto RMM SentinelOne
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AGENT-03

Tech Support

Auto-triage and resolve tickets before clients notice. Learns from every interaction to build a knowledge base of solutions and prevent recurring issues across your MSP practice.

// How It Works
01

Triage

Automatically categorizes incoming tickets by severity and type. Routes to the right resolution path — auto-fix, knowledge base article, or human escalation.

02

Resolve

Executes automated remediation scripts for common issues: password resets, service restarts, connectivity checks, and software updates. Handles 70%+ of Tier 1 tickets.

03

Learn

Every resolution feeds back into the knowledge base. Recurring patterns trigger proactive alerts to prevent future incidents across all clients.

Key Capabilities

Automated ticket triage and categorization
70%+ Tier 1 ticket auto-resolution
Knowledge base auto-generation
PSA ticket sync (ConnectWise, Autotask)
Proactive issue prevention alerts
Client-facing status updates
Escalation to human technicians
SLA compliance tracking

Related Integrations

ConnectWise PSA Autotask PSA Slack Teams Zendesk Freshdesk
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AGENT-04

Compliance Engine

SOC2, HIPAA, PCI-DSS, GDPR, NIST — automated auditing, gap analysis, and report generation. Your clients stay audit-ready 365 days a year without manual effort.

// How It Works
01

Assess

Continuously evaluates infrastructure, policies, and controls against the selected compliance framework. Identifies gaps and assigns risk scores automatically.

02

Remediate

Generates specific remediation steps for each gap. Auto-implements fixes where possible (config hardening, access policies, logging setup) and tracks manual items.

03

Report

Produces audit-ready reports with evidence collection, control mapping, and executive summaries. Supports continuous monitoring or point-in-time assessments.

Key Capabilities

SOC2 Type I & Type II automation
HIPAA security rule assessment
PCI-DSS gap analysis
GDPR compliance monitoring
NIST CSF mapping
Automated evidence collection
Custom framework support
Executive dashboard and scoring

Related Integrations

AWS Azure Google Cloud Qualys Rapid7 Slack / Teams SharePoint
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AGENT-05

Zero-Touch Onboarding

New client? Agents handle deployment, configuration, and baseline assessment automatically. From signed contract to fully protected in under 4 hours — no human hands required.

// How It Works
01

Provision

Creates tenant environment, deploys agent packages, and configures monitoring based on client profile. Supports RMM push deployment and manual installers.

02

Discover

Automatically discovers all endpoints, network topology, software inventory, and user accounts. Maps the entire environment within the first hour.

03

Baseline

Runs initial security assessment, establishes baseline configurations, and creates the first compliance snapshot. Generates a client-ready onboarding report.

Key Capabilities

4-hour fully automated onboarding
RMM push deployment support
Automatic network discovery
Software and hardware inventory
Baseline security assessment
Client-ready onboarding report
Multi-tenant workspace setup
Template-based policy deployment

Related Integrations

ConnectWise RMM Datto RMM NinjaOne Atera Intune Slack / Teams
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AGENT-06

Account Manager

Tracks client health scores, predicts churn risk, identifies upsell opportunities, and generates executive reports. Client retention and revenue growth on autopilot.

// How It Works
01

Monitor

Continuously tracks client health signals: ticket volume, response times, security posture trends, endpoint coverage, and engagement metrics.

02

Predict

Machine learning models predict churn risk, identify clients likely to expand, and flag accounts requiring attention before issues become visible.

03

Act

Generates quarterly business reviews, recommends upsell paths, and triggers automated retention workflows for at-risk accounts.

Key Capabilities

Client health scoring (0-100)
Churn risk prediction and alerts
Automated QBR generation
Upsell opportunity identification
Revenue analytics dashboard
Client engagement tracking
Executive report generation
Contract renewal automation

Related Integrations

Salesforce HubSpot ConnectWise PSA QuickBooks Slack / Teams Lemon Squeezy
Request Early Access